Engineer and builder, working on AI agents and systems.
AI adoption, research and innovation.
Notes
What AI is doing in practice
Public examples tracked here, with sources.
01 Software
75% of Google's new code is now AI-generated and approved by engineers.
Up from 50% in autumn 2025. One complex code migration ran six times faster with agents and engineers together.
Source: Google, Apr 2026 (opens in a new tab)02 Engineering
Stripe's agents ship 1,300+ merged pull requests a week, end to end.
Up from 1,000 in Stripe's previous update. Engineers review every one, yet none contains human-written code.
Source: Stripe, Feb 2026 (opens in a new tab)03 Finance
Morgan Stanley's AI read 9M lines of legacy code, saving 280,000 hours in five months.
It turns old code, such as Perl, into plain-English specs its developers use to rewrite it in Python.
Source: WSJ via Entrepreneur, Jun 2025 (opens in a new tab)04 Banking
ING's chatbot resolves over 80% of chats without human support in four countries.
Chats handled by the bot alone rose from 46% in 2023 to 75% in 2025.
Source: ING investor presentation, Mar 2026 (opens in a new tab)05 Customer service
Klarna's AI assistant does the work of 853 full-time agents, its CEO says.
Up from 700. Yet in May 2025 Klarna began hiring human agents again, so customers can always reach a person.
Source: Klarna Q3 2025 call, via CX Dive (opens in a new tab)06 Logistics
C.H. Robinson says its Lean AI push raised productivity by over 60% since 2022.
Average headcount fell 10.8% year on year in Q2 2026, while revenue grew 19.3%.
Source: C.H. Robinson Q2 2026 results (opens in a new tab)07 Mobility
Waymo now runs over 500,000 fully autonomous rides a week.
No one at the wheel. Alphabet reported the figure with its Q1 2026 results.
Source: Alphabet Q1 2026 (SEC 8-K) (opens in a new tab)08 Healthcare
AI scribes gave Kaiser Permanente doctors back an estimated 15,791 hours of documentation time.
Equal to 1,794 workdays, across 7,260 doctors and 2.6M patient visits in 63 weeks.
Source: NEJM Catalyst 2025, via AMA (opens in a new tab)09 Consulting
Deloitte refunded part of its fee for an A$440,000 government report with AI errors.
It cited sources that do not exist. A reissue disclosed GPT-4o use; the recommendations stood.
Source: The Guardian, Oct 2025 (opens in a new tab)
